Who am I?
My name is Nicola Monchy and I am a translator and editor. I operate under the company name SvenFren Translations SARL. I am based in France and as such I am subject to the requirements of the new General Data Protection Regulation, hereinafter GDPR. You can contact me by writing to firstname.lastname@example.org or using the contact details on my website.
Why do I process your personal data?
I process your personal data for the following purposes:
- to issue quotes and invoices for work
- to provide a translation or editing service requested by you
- to request a translation or proofreading service on your behalf, and/or
- to comply with legal requirements.
The personal data I process may include your name, postal address, email address, telephone number and VAT number (including your Swedish personnummer where these are the same). I may also process banking details and other personal information that is sent for the express purpose of translating or editing. All data is processed on password-protected computers with external and up to date anti-virus programs and VPN to ensure security, and cannot be accessed by third parties. I do not disclose your personal data to unauthorised third parties.
I may also process your personal data for certain marketing activities, such as marketing emails and newsletters. When receiving direct marketing, you will always be given an opportunity to refuse further processing for this purpose.
I process your personal data when necessary and for the purposes described above. The legal grounds for this processing is to complete a contract with you or to take actions which you requested before entering into any such contract (GDPR Art 6.1b). I cannot enter into service contracts without receiving such information. In addition, I have to observe certain legal duties (e.g. due to accounting legislation), so I may also process personal data for this reason (GDPR Art 6.1 c). Finally, I may process your data for marketing purposes, as my legitimate interest in marketing my services overrides your interest in not processing your data for this purpose.
Who else may have access to your personal data?
Your personal data may be processed by my personal data processors (for example, IT service providers, or other subcontractors such as proof-readers, translators or editors). I sign a personal data agreement with all personal data processors before they process your personal data. Other recipients of personal data may also include my accountant or any authorities to which I am obliged to send information.
In some cases, personal data may also be transferred to countries outside of the EU. Such transfers do not occur without prior appropriate protection measures (e.g. by the recipient signing so-called standard clauses unless they are affiliated with the EU -US Privacy Shield).
How long do I keep your personal data?
In cases where my texts contain personal data, I will keep them for 10 years. Should you ask me to erase the texts before this period has expired, I cannot be held responsible for queries or claims relating to the content, as I have no way of verifying the accuracy of the original content. In other cases, I save your personal data for as long as I am required to do so by law (e.g. in accordance with accounting legislation).
Your right to access your data
You may contact me at any time to request access to your personal data, or to ask me to rectify or erase your personal data. You also have the right to request the restriction of processing or object to processing as far as treatment is in accordance with Article 6.1 f (balance of interests). I will take action without undue delay and in any event within one month of receipt of the request.
Your right to lodge a complaint
If you have any concerns about how I process your personal data, please contact me. You also have the right to lodge a complaint with the relevant supervisory authority (www.cnil.fr in France).
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